Human computer interaction (HCI) is a term that describes a whole new array of technologies including, but not limited to, touch and touchless gestural interaction, augmented reality (computer generated imagery superimposed on a visitor’s view of the real world), voice recognition, wearable technology (clothing and accessories that incorporate electronic technology), and smart objects (objects that have embedded technology and can interact with other technology or a network). These new technologies, which leave the keyboard and mouse behind, are by their nature more physical, more social, more intuitive, and much better suited for exhibit development than their predecessors.
If we believe that science centers need to be relevant to people’s everyday lives and help explain current science while inspiring the next generation of scientists, then we simply have to employ technology in science centers. The real question is how science centers should use computer-based technologies.