Respected museum professional and consultant Kathleen McLean examines the shift towards a more participatory culture of display and exhibition in museums. She cites numerous examples from different types of museums and the approaches they have taken in trying to better understand their visitors and become more visitor-centered. She lays open the debate within the museum community about the traditional role of museums and the resistance that advocates of visitor research and evaluation face from more conservative thinking colleagues. Useful background reading for interactive exhibit designers.
